CREATING PERFORMANCE Mercantiler aims in providing complete customer satisfaction through its features. It is highly reliable and efficient tool. Capture high conversation rates and sales with our authentic mercantile software. We provide valuable suggestions to visitors. Customer will gain more knowledge about the product.
LATEST MERCANTILER EDITIONS
A Standard Edition of Mercantiler WEB TEXT was released for clients who required state of art virtual office solutions.
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Provide your support and sales team access to group email for improved information sharing and faster customer response. Use contacts to capture and track sales leads - all from Mercantiler Advanced CRM. read more...


















QUICK CONTACTS
USA
: +13022629768
LONDON
: +442088199856
SINGAPORE
: +6561006166
AUSTRALIA
: +6143480100
INDIA : +919600084184
MERCANTILER WEB TEXT

Mercantiler WEB TEXT is a full time support for all the visitors to know more about your product. All the queries of the visitors are answered immediately.
Chat option is available whenever the visitor requests and also the visitors can be invited if they stay in your website over a period of time.
Canned answers for frequently posted queries enable the operators to chat with multiple visitors concurrently. And more…

MERCANTILER WEB TEXT

Mercantiler Web Text WV allows companies to engage customers and connect with them using real-time voice streaming channels directly while browsing the WebPages. This helps companies provide their visitors a real time showroom experience and much more personalized sales experience during their visit.
Dynamic Call Routing Multiple Routing makes Mercantiler WEB TEXT WV business experience a state of art technology. Other than this it also helps in monitoring the web pages. Moreover callers can specific department/service agent based on a wide variety of parameters such as the caller’s geographic location or the time of day. Mercantiler WEB TEXT wv allow companies to route calls to multiple locations to guarantee no call goes unanswered to any geographical locations. And more…

VISITOR MONITORING

Visitor Monitoring is a tool which contains extensive details of visitors. It tracks how many visitors are there in your web site, on which web page they are, how long they are on your web site and from where they are. Complete view of user activity, referral sources, keyword analysis, and more are stored.
It is a full time support for all the visitors to know more about your product. All their queries are solved immediately. A chat option is available whenever the visitor requests and also the visitors can be invited if they stay in your website over a period of time. You can have a number of predefined responses, on simple selections inserted in your chat box and it saves a lot of time, makes easy to support executives to standardize your chat sessions and deliver the best of customer satisfaction.

SERVICES & SUPPORT

Your competitive advantage will always be defined by how integrated and automated your business becomes. With Mercantiler, at the click of a button your customers can access the department they have a query for.
And while the customers are online, you can also see if they have contacted your company in the past. read more...
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